Shuffle Admin Portal

Users

• How do I change a user profile
• How do I reset a user's password
• How do I delete users
• How do I bulk add users
• How do I add a new user
• How do I view a list of all shuffle users

Troubleshooting

• User is unable to view on demand products for booking
• How to resend mobile device verification
• How to reset a users password
• How to resend the expired user email verification
• A user have not received registration email
• A user can not complete self registration form

General

• What Shuffle hardware is installed at my car park
• What is the onboarding process
• How do users access help

Settings

• What is difference between automatic and manual registration approvals
• How do I view and approve pending registrations
• How do I add managed/approved domains
• How do I manage self registration links

Utilizations

• How do I export a report
• How do I view a monthly summary dashboard
• How do I view daily utilization dashboard

Assigned Parking

• How do I update Out of Sync entry status
• How do I assign reserved bay
• How do I view bay assignment
• How do I view all assigned parkers
• How do I view a individual Parker's utilization
• How do I un-assign parking

See all 8 articles

On demand Parking

• What are grace periods
• What are earliest and latest booking lead times
• How do I add(or cancel) a block out period
• How do I view bookings by department, teams or roles
• Can a administrator cancel an upcoming booking
• How do I view transaction details

See all 8 articles

Guest and Visitor Bookings

• How does a guest enter a car park
• How do I view upcoming guest bookings
• How do I cancel a guest booking
• How can I make changes to guest booking
• How do make a guest booking

Admin Portal

• How do I contact Wilson Parking
• How do I access support articles
• What does admin portal home dash board show
• Accessing the Admin Portal