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Shuffle App

Help articles for the Shuffle Mobile App

Account

  • Why can't I log into Shuffle as a new user?
  • How do I register for Shuffle?
  • I’m getting an error when trying to access the Shuffle self-registration link
  • The self-registration page does not accept my email address
  • How do I add a new Vehicle?
  • How do I change my notification preferences?
See all 8 articles

On Demand Bookings

  • How do I make a booking in the Shuffle App?
  • How can I view my upcoming bookings?
  • How can I view my booking history?
  • No employee parking is available, how can I access overflow parking?
  • No products are showing when I try and book parking
  • How can I view the car park details
See all 8 articles

Assigned Parking

  • How can I view my Assigned Parking?
  • Someone has parked in my Assigned Parking bay
  • Why is Assigned Parking not available?
  • I would like an Assigned Parking bay, how do I apply for one?

Paid Parking

  • How do I get access to paid parking?
  • I am getting failed payment error while trying to prepay for parking
  • Can I store multiple credit cards?
  • Do I have to add a credit card?

Accessing The Car Park

  • How do I access the car park with my phone
  • What do I do if Bluetooth doesn't open the gate
  • What do I do if the QR Code doesn't open the gate
  • What do I do if have gone over my booking time?
  • I cannot see my upcoming booking, how can I access the car park?
  • How do Guests access the car park

General

  • Where can I find the height clearance for the car park?
  • Can I get directions to my car park
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